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Fastpay Casino Terms & Conditions
Fastpay Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (licence 0000002) and the Comoros gaming authority (AOFA licence ALSI-202508056-FI2).
1. General terms and eligibility
These Terms & Conditions apply to your access to and use of the Fastpay Casino website, related services and any games or features made available through the website. They should be read together with applicable game rules, promotional terms, privacy information, responsible gambling material, payment information and other notices published on the website. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant game, feature or promotion.
You must be legally entitled to use online gambling services in the place where you are located. The website is intended for adults only. You must not register or play if you are under the legal gambling age, if online gambling is unlawful where you are located, or if you are otherwise prohibited from using the services. Fastpay Casino may take reasonable steps to verify your age, identity, location and eligibility before allowing access to some or all services.
Players in Australia are responsible for understanding the laws that apply to them in their state or territory. Availability of particular games, payment methods or other services may differ depending on location. You must not use the website from a location where access or participation is restricted. Using a virtual private network, proxy, false location or other method to hide or change your location is not permitted.
- You must provide accurate, current and complete information when registering and whenever information is requested.
- You must keep your account information up to date and promptly correct information that becomes inaccurate.
- You may only create and use an account for yourself, unless the website expressly states otherwise.
- You must not create duplicate accounts, use another person's account or allow another person to access your account.
- You must not use the services for unlawful activity, fraud, money laundering or any other improper purpose.
- You must follow all instructions, rules and security requirements shown on the website.
Fastpay Casino may request documents or other information to confirm your identity, age, payment ownership, source of funds or location. Verification may be required before deposits, withdrawals or continued use of an account can be completed. Information supplied for verification must be genuine, legible and reasonably current. Failure to complete a reasonable verification request may result in restricted access, delayed processing or account closure, subject to applicable law.
2. Accounts, gameplay and user responsibilities
You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, one-time codes or other security information with anyone. You should choose a strong password, avoid reusing it on other services and notify Fastpay Casino through the available website channels as soon as possible if you believe your account has been accessed without permission.
Games are provided for personal entertainment. You must not use automated software, bots, scripts, data-mining tools, robotic systems or other technologies that interfere with the normal operation of the website or give an unfair advantage. You must not manipulate games, exploit errors, circumvent technical controls or participate in collusion with other players.
Where a game is affected by a technical error, display problem, interruption or other malfunction, Fastpay Casino may take reasonable steps to correct the issue and may void or review affected play in accordance with applicable rules and law. If a result or balance is clearly affected by an error, the relevant transaction or game outcome may be corrected. You should not knowingly take advantage of an error and should report suspected errors through the available website channels.
You are responsible for checking your balance, game selections, stakes and transaction details before confirming them. Once an instruction has been accepted by the system, it may not be possible to cancel or reverse it. Game outcomes are determined by the relevant game system and applicable rules. Unless a specific game rule says otherwise, decisions recorded by the website systems will be treated as the record of activity.
Prohibited conduct
- Providing false, misleading or stolen identity or payment information.
- Attempting to bypass account, age, location, security or responsible gambling controls.
- Using funds that belong to another person without proper authority.
- Using the website to transfer funds for an unrelated person or purpose.
- Interfering with the website, its servers, networks, software or security features.
- Using the website to distribute unlawful, abusive, defamatory or harmful material.
- Taking part in fraud, collusion, money laundering, match manipulation or other dishonest activity.
Fastpay Casino may investigate suspected breaches of these terms and may suspend or restrict an account while an investigation is undertaken. Any action will be taken in accordance with applicable law and relevant website rules.
3. Deposits, withdrawals and promotions
You may only use payment methods that are available through the website and that you are authorised to use. Deposits must be made from an account, card or other payment method held in your name, unless an expressly approved arrangement applies. You must not use stolen, unauthorised or unlawfully obtained funds. Fastpay Casino may decline, reverse, hold or review a transaction where there are security, verification, legal or financial crime concerns.
Before requesting a withdrawal, you may need to complete account verification and satisfy any applicable game, payment or promotional requirements. A withdrawal may be returned to an appropriate verified payment method or processed using another available method. Processing times, transaction availability, minimum or maximum amounts and any applicable fees may depend on the method selected, your location, verification status and information displayed on the website at the time.
You are responsible for reviewing transaction details before confirming a deposit or withdrawal. You should also check with your payment provider about any charges, currency conversion or other conditions that may apply outside the website. Fastpay Casino is not responsible for delays or costs caused by a payment provider, banking network, incorrect information or circumstances outside its reasonable control.
Promotions and bonuses
Promotions, bonuses, rewards and other offers are subject to the specific terms displayed with the relevant offer. Those terms may include eligibility requirements, qualifying deposits, wagering or playthrough conditions, game restrictions, expiry periods, maximum values, withdrawal conditions and limits on participation. You should read the full promotional terms before accepting or using an offer.
Unless the relevant offer states otherwise, promotions are intended for one person and one account. Fastpay Casino may withdraw, amend or refuse an offer where it reasonably believes that an account has breached the promotional terms, used multiple accounts, attempted to obtain an unfair advantage or engaged in abusive or fraudulent conduct. A promotion may also be unavailable in some locations or to accounts subject to restrictions.
You should not accept a promotion if you do not understand its conditions. If a promotion is cancelled or ends, any associated promotional balance, reward or benefit may be removed in accordance with the applicable offer terms and law.
4. Privacy, suspension and other legal provisions
Personal information is handled in accordance with the Fastpay Casino Privacy Policy and applicable privacy requirements. Information may be collected and used for account administration, identity and age verification, payment processing, security, fraud prevention, customer support, legal compliance, service improvement and responsible gambling measures. By using the website, you acknowledge that relevant information may need to be shared with service providers or authorities where permitted or required by law.
Fastpay Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, verification cannot be completed, activity presents a security or compliance concern, or continued access is not permitted. An account may also be restricted where responsible gambling protections or legal requirements require action. You must not attempt to open another account or continue playing while a restriction applies.
If your account is closed, you remain responsible for any obligations that arose before closure. Subject to applicable law and any valid investigation, eligible remaining funds may be dealt with using the applicable payment and verification process. Funds may be withheld or adjusted where this is necessary to address fraud, unlawful conduct, a breach of these terms or a clear technical or payment error.
Website availability and liability
The website and its services may occasionally be unavailable because of maintenance, upgrades, technical faults, telecommunications problems, security events or other circumstances. Fastpay Casino does not guarantee uninterrupted access or that every feature will always be available. You should not rely on the website for emergency, financial or other essential services.
To the extent permitted by law, Fastpay Casino is not responsible for loss caused by your failure to protect account details, incorrect information, unauthorised access resulting from your actions, payment provider issues, internet or device problems, or events outside reasonable control. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.
Changes and applicable law
These Terms & Conditions may be updated from time to time to reflect changes to the website, services, legal requirements or operational practices. The current version will apply when you use the website after it has been published. Where a change is significant, reasonable notice may be provided through the website or another available channel. You should review this page periodically.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later. Any concern about an account, transaction, game or term should be raised through the support options made available on the Fastpay Casino website.
