Contact Fastpay Casino

Need help with Fastpay Casino? Contact our support team at support@fastpay-casino.best. We are here to help with general account questions, payment enquiries, technical issues and responsible gambling requests.

Fastpay Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (licence 0000002) and the Comoros gaming authority (AOFA licence ALSI-202508056-FI2).

How to get in touch by email

For assistance, email support@fastpay-casino.best with a clear description of your question or problem. Providing the right information in your first message can help the support team understand your request and respond more efficiently. Please use the email address linked to your account where possible, and do not include your password or other unnecessary security information.

You can contact Fastpay Casino support about common matters such as:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Bonus terms and general promotional questions
Website, account or payment technical problems
Responsible gambling requests and support options

Information to include

To help us deal with your enquiry faster, include your account email address or username, a short description of the issue, and any relevant details such as the date a problem occurred or the transaction concerned. Screenshots can also be useful when reporting a technical issue, provided they do not show passwords, payment details or other sensitive information.

Support will review your message and respond as soon as reasonably possible. Replies are usually sent within 24 hours, although the timing may vary depending on the nature and complexity of the request. If you need to add information, reply to your original message so the enquiry can be reviewed together.