Betting Rules

These Betting Rules explain how wagers are placed, accepted, managed and settled at Fastpay Casino. They are intended to help players understand the general conditions that apply when using our betting services. Product-specific rules, promotional terms and account conditions may also apply. By placing a bet, you confirm that you have read and understood the relevant rules and agree to comply with them.

Fastpay Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (licence 0000002) and the Comoros gaming authority (AOFA licence ALSI-202508056-FI2).

1. General betting conditions

Fastpay Casino provides betting and gaming services subject to applicable Australian laws, regulatory requirements and the terms that apply to your account. You must be legally permitted to use the service in your location and must meet any applicable age and identity requirements. We may ask you to complete verification before allowing certain activities, processing transactions or completing an account review.

You are responsible for reviewing the information displayed before placing a wager. This includes the selection, event or game, market, odds or price, stake, possible return and any conditions shown on the betting interface. If you are unsure about a rule or market, do not place the bet until you understand it. Rules may differ between sports, competitions, events, games and bet types.

Only one personal account is permitted unless the applicable account terms state otherwise. You must keep your login details secure and must not allow another person to use your account. Wagers placed through your account may be treated as authorised by you, except where applicable law requires a different outcome or there is evidence of unauthorised activity. You should notify us promptly if you believe your account has been accessed without permission.

You must provide accurate, current and complete account information.
You must not place bets for another person or allow another person to place bets through your account.
You must not use the service for unlawful activity, fraud, collusion, money laundering or any other prohibited purpose.
You must not interfere with the website, betting systems, payment processes or security controls.
You must follow any account, payment, promotional and responsible gambling conditions that apply to your use of the service.

2. Placing and accepting bets

A bet is normally submitted by selecting the relevant market, entering or confirming the stake and completing the available confirmation step. A bet is not accepted merely because it has been selected, added to a bet slip or displayed on your device. Acceptance occurs only when the wager has been recorded by the betting system and a confirmation is shown or otherwise made available.

You should check the confirmation details immediately after submitting a bet. If the information is not what you intended, contact us through the support options displayed on the website as soon as possible. A request to change or cancel a wager is not automatically available and may not be possible once the bet has been accepted, particularly after an event or game has started.

We may refuse, limit, suspend or cancel a bet where permitted by law and the applicable terms. This may occur if there is an obvious error, a technical issue, a market is offered incorrectly, a bet breaches the rules, an account is restricted, or there is a concern about fraud, manipulation or other prohibited conduct. If a bet is cancelled, it will generally be treated according to the relevant product rules and applicable law.

Displayed odds, prices, handicaps, lines and other market information may change before a bet is accepted. The details that apply are those confirmed at the time of acceptance, subject to correction of an obvious error or another valid reason under the applicable rules. We do not guarantee that a market, price or betting option will remain available until you submit your wager.

Choose the event, game or market carefully.
Review the stake, price, selections and potential return shown on the bet slip.
Confirm that the bet type and any combination of selections are allowed.
Submit the wager using the available confirmation function.
Check the final confirmation and retain the reference or record provided.

3. Events, markets and bet types

The rules for a wager depend on the event, market and bet type selected. A single bet generally relates to one selection or outcome, while a combination bet may depend on more than one selection being successful. Some markets may include conditions about starting participants, official results, playing time, venue changes, abandoned events or other circumstances. Always read the market description before confirming a wager.

For sports and racing markets, the relevant result is normally determined using an official result or another recognised source identified in the product rules. A result may be subject to later correction, review or disqualification. If a result changes after settlement, the bet may be adjusted where the applicable rules or law permit this. Information shown on third-party websites may not be used to determine settlement unless the applicable rules say otherwise.

For casino and other games, each game has its own rules covering the objective, available options, winning combinations, random outcomes and settlement process. You should read the rules displayed for the particular game before playing. Game outcomes are determined by the game system and cannot be changed because of a player preference, an expected result or a disagreement with the outcome.

Where a market does not specify a particular condition, the ordinary meaning of the market description and the relevant product rules will apply. If an event is postponed, abandoned, interrupted, rescheduled or materially changed, the bet will be handled under the rules for that market. Different selections on the same event may be treated differently, so a decision affecting one market does not necessarily affect every other market.

A selection must satisfy the conditions of its market to be a winning selection.
A bet may be void or cancelled if the event or market cannot be settled fairly.
Dead heats, ties, draws and shared outcomes may be handled under the specific rules for the market.
A participant, team or competitor may need to officially take part for a bet to stand.
Special bet types, in-play markets and combination bets may have additional conditions.

4. Settlement, returns and account records

Bets are settled after the relevant event, game or market can be determined in accordance with the applicable rules. Settlement may not be immediate if official information is delayed, an event is subject to review, or there is a technical or operational issue. A pending status does not by itself mean that a bet has won or lost.

Any return shown for a successful wager is subject to the confirmed bet details, the rules for that product and any lawful adjustment required because of an obvious error or incorrect settlement. A return may include the original stake or may be displayed in another way depending on the bet type. The account history and transaction records available through the website should be used to check the status of your wagers.

If a bet appears to have been settled incorrectly, you should review the relevant market rule and raise the matter through the support channel available on the website. Include the bet reference, the date, the market and a clear explanation of the issue. We may review system records, event information, account activity and other relevant evidence before providing an outcome.

We may correct an obvious error in a price, market description, result or settlement where permitted by law. If a correction affects your account balance, the account may be adjusted accordingly. Where an error has created a loss or gain that would not have occurred under the correct information, the applicable rules will determine how the wager is treated.

Keep your account information and contact preferences up to date so that important account notices can reach you.
Check your bet history and balance regularly.
Do not rely on a pending bet, screen display or unofficial result as final confirmation.
Report suspected technical errors, duplicate bets or unauthorised activity promptly.
Do not spend funds that appear in your balance if you reasonably believe they were credited by mistake.

5. Fair play, complaints and responsible betting

Fastpay Casino expects all players to use the service honestly and responsibly. Attempts to manipulate an event or game, exploit a technical fault, use automated tools without permission, coordinate bets improperly or otherwise gain an unfair advantage are not permitted. We may investigate unusual activity and take action under the applicable terms and law, including restricting account access or reviewing affected wagers.

Betting should be treated as entertainment, not as a way to make money or recover losses. Set limits that suit your circumstances, only wager funds you can afford to lose and take regular breaks. Never bet when distressed, under the influence of alcohol or other substances, or when you are trying to chase previous losses. Responsible gambling tools and information may be available through the website.

If you have a concern about a bet, start by checking the market rules, confirmation details and account history. You can then contact support using the current contact options published on the website. Provide enough information for the matter to be identified, while avoiding the inclusion of passwords or other sensitive security information. Complaints are reviewed in accordance with the applicable process and any rights available under Australian law.

These Betting Rules should be read together with the website terms, privacy information, responsible gambling information and any specific rules shown for a product or promotion. If there is a difference between a general statement on this page and a specific rule for the relevant market, the specific rule will generally apply, subject to applicable law. Fastpay Casino may update these rules from time to time, and the version displayed on the website will apply to future activity.